Claire

These two products bring the power of modern AI directly into your Salesforce environment and everyday business applications, helping teams work faster, smarter, and more efficiently. Claire brings AI directly inside Salesforce. It connects your Salesforce organization with the AI platform or large language model of your choice, allowing you to introduce intelligent automation and insights exactly where your teams already work. With Claire, you can configure customizable AI agents that search and process your company data instantly, making information easier to access and use. In customer service environments such as call centers, Claire can surface similar past cases so agents quickly understand how to resolve a customer’s issue. It can also generate real-time summaries of customer profiles, highlighting the most important insights beyond the traditional 360° customer view. Because the system is flexible, the possible use cases are virtually unlimited and can be adapted to the specific needs of your business. Depending on the AI platform you choose, Claire can also enrich Salesforce data with public or real-time web information, giving your teams broader context when making decisions. In this way, Claire turns Salesforce into a truly intelligent CRM, combining company knowledge, AI reasoning, and customer data in one unified environment. Sam extends the same philosophy beyond Salesforce. It functions as a standalone AI agent that can operate directly within the applications your teams use every day. For example, Sam can be integrated into platforms such as Slack or other collaboration tools to provide on-demand assistance, answer questions, or trigger workflows. This makes Sam particularly useful for organizations that want AI support across their daily communication and productivity tools without being limited to Salesforce. Together, Claire and Sam allow your business to fully leverage the potential of AI. Claire enhances Salesforce with intelligent capabilities directly within the CRM, while Sam extends those capabilities across the wider ecosystem of applications your teams rely on every day.